2026-05-06

🔗 Out-of-office replies or autoresponder rules: Which is the better choice?

At first glance, the choice seems obvious. But on closer inspection, important differences emerge that may change your perspective.

At first glance, the choice seems obvious: If someone is unavailable, they enable an out-of-office reply. If they want to respond automatically, they create a rule. In practice, however, the decision is less trivial — especially in larger organizations, with shared mailboxes, and wherever consistent communication, corporate design, and traceable...